Watched the how-to-videos and still need assistance? Lance Cassell October 17, 2021 13:12 Updated Either email us at firstname.lastname@example.org or submit a request. Make sure to tell us the type of device being used and the web browser you are using. Related articles Getting your Digital Vaccine Pass on your Mobile Device I am an Android user. How do I add my Digital Card on my Android Device? Welcome Video! I am using a newer iPhone or iPad. How do I add my Digital Card to my device? What happens after I Purchase my VaccineCheck Digital Vaccine Pass Online? Comments 2 comments Sort by Date Votes Cecilia Magee September 23, 2021 15:26 I am trying to save my vaccine card to my iphone 8. None of the videos or suggestions are even remotely helpful. 0 Lance Cassell September 23, 2021 18:43 Hi Cecelia, we apologize for the struggle and thank you for attempting. There are certainly cases where our @Support Team need to jump in. Have you completed the final step and emailed our team or created ticket ? We can take it from there. Lance ---- Either email us at email@example.com or submit a request. Make sure to tell us the type of device being used and the web browser you are using. 0 Article is closed for comments.